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Have questions about our products, ingredients, or your order? We'd love to hear from you. Our team typically responds within 24 hours.
Hours
Monday - Friday: 9am - 6pm
Saturday: 10am - 4pm
Frequently Asked Questions
Answer to the question.
We are dedicated to providing premium products for your outdoor and indoor spaces, and we stand behind our items with a commitment to impeccable customer care.
You can find our full range of products at our official website, thebeaujardin.com.
You can purchase our shepherd hooks, solar pathway lights, doormats, and cat towers through our official website or preferred online retail partners.
Our doormats are machine washable. We recommend using a cold water, low agitation cycle without fabric softener. Before the first wash, vacuum the mat to remove any loose fibers.
Our solar lights are IP65 waterproof and designed for all-weather durability. For optimal performance, ensure the solar panels are placed in direct sunlight to charge fully, though runtime may vary during winter months due to reduced solar exposure.
Our shepherd hooks feature a one-piece structure that requires no complex assembly or tools. Simply stake the hook directly into the ground using your foot for immediate use.
While many of our cat trees are designed for all life stages, please check the specific dimensions and model weight capacities to ensure the structure provides enough room and stability for your specific cat's size.
We offer various warranty options depending on the product, including up to a two-year warranty on specific items like our solar garden lights.